Marketing Digital professions
Traffic Manager: tasks, skills, training, salary and career development
Managing advertising campaigns and maximising traffic to online platforms have become essential components of modern business success. The role of Traffic Manager has therefore become increasingly important, combining technical and strategic skills to optimise companies' online presence.
Description of the job of Traffic Manager
The Traffic Manager is responsible for managing and optimising web traffic. They monitor advertising campaigns, analyse traffic data and implement strategies to attract and retain visitors to websites. Using a variety of monitoring tools, they measure the effectiveness of marketing actions and adjust strategies accordingly to achieve the objectives set.
Working closely with the marketing teams, the Traffic Manager plays a crucial role in increasing online visibility, acquiring new customers and retaining existing users. They use cloud technologies and virtual infrastructures to manage data flows and optimise site performance.
What is the role and remit of a Traffic Manager?
Managing advertising campaigns
The Traffic Manager plans and supervises advertising campaigns on different platforms (Google Ads, Facebook Ads, etc.). They use management frameworks to create, test and optimise ads, ensuring maximum return on investment.
Performance analysis and reporting
Using tools such as Google Analytics and Power BI, the Traffic Manager analyses traffic data, identifies IP addresses and monitors virtual connections to assess the effectiveness of campaigns. It creates detailed reports and proposes corrective actions based on KPIs (key performance indicators).
Website optimisation
The Traffic Manager works with developers to improve the site's infrastructure, ensuring that servers and load balancers work optimally. They use technologies such as Docker, Kubernetes and VMware to deploy and manage containers and virtual machines, guaranteeing high availability and low latency.
Security and compliance management
Using network security solutions such as firewalls, SSL and VPNs, Traffic Manager protects user data and ensures compliance with current regulations. It also monitors logs and implements backup processes to prevent data loss.
Tools and technologies used by the Traffic Manager
Traffic management and analysis tools
Tools such as Google Analytics, SEMrush and Ahrefs are essential for monitoring and analysing traffic. They can be used to identify traffic sources, analyse user behaviour and measure the effectiveness of campaigns.
Advertising platforms
Traffic Managers use platforms such as Google Ads, Facebook Ads and LinkedIn Ads to manage advertising campaigns. These platforms offer analysis and optimisation tools to maximise return on investment.
Content management and automation tools
Tools such as WordPress, HubSpot and MailChimp are used to manage content and automate marketing campaigns. They enable automatic workflows to be created and messages to be personalised according to customer segments.
Cloud infrastructures and virtualisation services
Traffic Managers use cloud services such as AWS, Google Cloud Platform and Microsoft Azure to host websites and applications. They use virtualisation technologies such as VMware and Hyper-V to manage virtual machines and ensure flexible scalability.
What skills do you need to be a good Traffic Manager?
Professional skills :
- Mastery of traffic analysis and management tools (Google Analytics, SEMrush).
- Skills in managing advertising campaigns and SEO/SEA optimisation.
- Knowledge of cloud infrastructures and virtualisation technologies.
- Understanding of network security and compliance principles.
Personal skills :
- Ability to analyse and make decisions based on quantitative data.
- Excellent communication skills to explain results and strategies to non-technical teams.
- Ability to work in a team and coordinate the efforts of different departments.
What are the current challenges facing a Traffic Manager?
Digitalisation and digital transformation
The growing adoption of cloud technologies and virtualisation services presents challenges in terms of infrastructure integration and management. Traffic Managers must continually adapt to new technologies and automation tools to remain competitive.
Managing security and confidentiality
With cyber-attacks and data breaches on the increase, Traffic Managers need to implement robust security protocols and ensure that user data is protected in accordance with current regulations.
Optimising performance
The need to deliver a smooth and fast user experience poses challenges in terms of server management and load balancing. Traffic Managers need to use load balancers and caching solutions to minimise latency and maximise availability.
How do I become a Traffic Manager?
Education and training
To become a Traffic Manager, we recommend that you have a 5-year degree in digital marketing, IT or project management. The following courses are particularly relevant:
- Business school diploma with a specialisation in digital marketing.
- Master's degree in digital marketing, project management or IT.
- Certifications in Google Analytics, AdWords and SEO.
EM Normandie offers courses tailored to this profession, in particular the MSc International Marketing and Business Development. This course provides the necessary skills in digital strategy, web project management and data analysis, offering a complete preparation for becoming a successful Traffic Manager.
Professional experience
Significant experience in positions related to digital marketing, data analysis or advertising campaign management is essential. Positions such as digital marketing manager, SEO/SEA analyst or digital project manager are key steps towards becoming a Traffic Manager.
What are the career prospects for a Traffic Manager?
- Progression to Digital Marketing Manager or Digital Strategy Director.
- Opportunities in marketing agencies, technology start-ups or large multinational companies.
- Possibility of becoming a digital marketing consultant or setting up your own agency.
- Transition to Chief Marketing Officer (CMO ) roles in digital-focused companies.
What does a Traffic Manager earn?
The salary of a Traffic Manager varies according to experience, the size of the company and the sector of activity:
- Beginner: Gross monthly salary (approx.): €2,500 - €3,500
- 2-5 years' experience: Gross monthly salary (approx.): €3,500 - €5,000
- 5+ years' experience: Gross monthly salary (approx.): €5,000 and more
What kind of work does a Traffic Manager do?
A variety of employers:
Traffic Managers can work for a variety of organisations, including:
- Digital marketing agencies: Organisations specialising in advertising campaign management and SEO/SEA optimisation.
- Large companies and multinationals: Companies with a strong online presence requiring strategic web traffic management.
- Technology start-ups: Innovative companies looking to increase their online visibility and customer acquisition.
- Public and parapublic sector: Government or semi-government institutions requiring management of their digital presence.
Various sectors:
A Traffic Manager works in several sectors, including :
- E-commerce: Optimising online sales sites to attract and retain customers.
- Technology and telecommunications: Managing digital platforms for high-tech companies.
- Media and entertainment: Promoting and managing traffic for content sites and streaming platforms.
In summary
The job of Traffic Manager is crucial to the success of companies' digital strategies. As traffic managers, they optimise advertising campaigns, analyse traffic data and improve website performance using cloud technologies and virtual infrastructures. It's a dynamic role that offers many career opportunities and plays a central role in acquiring and retaining online customers.
Testimonies
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Léa Pestre
Acquisition manager at Citykomi
Léa works in digital marketing and this constantly evolving sector motivates her to learn more and more. She finds her daily assignments stimulating. What's more, EM Normandie has given her a taste for a challenge.
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Anaëlle Thomas
E-store project manager at Clarins
A 2019 graduate, Anaëlle talks about her career path, the steps she took on LinkedIn to find her first job and her discovery of the cosmetics industry.
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Clara Gorlier
Digital and e-marketing project manager, Sisley
She looks back on her experience in Bangkok and her gap year at Nestlé, steps that gave her a taste for digital and allowed her to find her place.