
Operating a passenger terminal: an economic opportunity?
From 2026, May 20th to May 22nd

Optimise passenger terminal operations by combining operational performance, safety, crisis management and integration into the port infrastructure to turn it into a real economic lever.
- Strengths and Advantages
- Programme
- Admission
- Tuition fees and funding
Objectives of the training
- Master the passenger terminal environment
- Master techniques to reduce wait times and improve flow in critical areas of the terminal
- Deepen knowledge of international regulations and safety/security protocols
- Prepare trainees to effectively manage crises, such as significant delays, evacuations, or security incidents
- Understand the relationship between the terminal and the port city
- 45 years of expérience
- Quality, service and support
- Location in the first French container port
- An international renown
- Recognised centre of port excellence
- Catalog and taylor made trainings
- Good balance between theory and practice
- Wide network of experts
The advantages of IPER
Programme
- Foundations of passenger terminal management: port environment, flow management, ship interface, roles and responsibilities of port stakeholders, economic, logistical, and environmental issues
- Terminal optimization: analysis of critical areas: embarkation/disembarkation, security checks, baggage handling, immigration, digitalization
- International regulations regarding passenger terminal security (ISPS Code, audits)
- Crisis management: crisis typology, planning, and preparation
- City-port relationships: integration and impact
- Perspectives and innovations in terminal management
Port visit
Registration
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Well-being and Inclusion
Inclusion of students with disabilities
For several years now, EM Normandie has been committed to the inclusion of students with disabilities and has been striving to make it as easy as possible for them to learn, to continue their studies, to live socially within the school and to find employment. Specific training for its teachers and support services, school facilities, digital accessibility, etc. EM Normandie promotes values of equal opportunities and respect for differences, through the sharing of an inclusive culture and the continuous development of its practices. Are you disabled or have a chronic disabling illness? We can provide you with comprehensive support, whether it be in the context of your classes/exams, your search for internships, work-study programmes or jobs, or even in preparing for your expatriation.
Dates
From 2026, May 20th to May 22nd - 3 days
How to register
Please complete the online registration form.
If you have any questions about your registration or your stay in Le Havre, please do not hesitate to contact us.
Tuition fees and funding
Tuition fees
€1,680 for 3 days
Our prices include the training programme, teaching materials, lunches and coffee breaks. Additional costs, including accommodation and dinners, are the sole responsibility of the learner.
Funding
Financing solutions are available. Please contact us for more information.