
Process approach and quality management
Coming soon

This training course teaches you how to implement the stages of the quality approach in accordance with the ISO 9001: 2015 standard.
- Strengths and Advantages
- Programme
- Admission
- Tuition fees and funding
Strong points
- Understand the process approach and the issues involved
- Identify and describe processes and associated risks
- Master and improve the management of processes and associated risks
- Know how to implement the stages of the quality approach in accordance with the ISO 9001: 2015 standard.
- Quality managers
- Quality managers
- Quality engineers
- Process managers
- Internal quality auditors
- 45 years of expérience
- Quality, service and support
- Location in the first French container port
- An international renown
- Exceptionnal partnership including IMO
- Catalog and taylor made trainings
- Good balance between theory and practice
- Wide network of experts
Objectives
Public
The advantages of IPER
Programme
- Process identification
- Description of processes and associated risks
- Managing and improving processes and associated risks
- Diagnosis and measurement of customer satisfaction
- Implementation of the training programme
- Deploying the quality system
- Monitoring and measuring the quality system
- Mock audit and preparation for certification
Quality terminology (ISO 9000: 2015)
Quality management principles (ISO 9000: 2015)
Purpose of the process approach
The process approach and ISO 9001: 2015
Normative requirements
Deployment of the process approach
Main stages in setting up a quality management system
Teaching methods
Professional training programme with concrete examples and exchanges between participants
The trainer provides participants with a teaching aid
Assessment methods
Assessment of knowledge acquired: without. On-the-spot evaluation of training programme.
A round table discussion at the end of the seminar provides an opportunity to discuss areas for improvement and the strengths of the training programme.
Registration
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Well-being and Inclusion
Inclusion of students with disabilities
For several years now, EM Normandie has been committed to the inclusion of students with disabilities and has been striving to make it as easy as possible for them to learn, to continue their studies, to live socially within the school and to find employment. Specific training for its teachers and support services, school facilities, digital accessibility, etc. EM Normandie promotes values of equal opportunities and respect for differences, through the sharing of an inclusive culture and the continuous development of its practices. Are you disabled or have a chronic disabling illness? We can provide you with comprehensive support, whether it be in the context of your classes/exams, your search for internships, work-study programmes or jobs, or even in preparing for your expatriation.
Dates
Coming soon - 5 days
How to register
Please complete the online registration form.
If you have any questions about your registration or your stay in Le Havre, please do not hesitate to contact us.
Tuition fees and funding
Tuition fees
€2,900.00 net of taxes for 5 days
Our prices include the training programme, teaching materials, lunches and coffee breaks. Additional costs, including accommodation and dinners, are the sole responsibility of the learner.
Funding
Financing solutions are available. Please contact us for more information.