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Muriel Gandeboeuf

Customer Service Manager at Crédit Agricole

The training programme "Developing Managerial Skills Through Horse Coaching" offered by EM Normandie highlights the importance of posture in getting messages across. The know-how-to-behave takes precedence over the know-how. It is impressive to be able to lead a horse where you want it to go without any particular skills.

The training also allows to reflect upon yourself and to take a step back from the situation, which is very useful for our management jobs.

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