Publications

  • Jham, V & Khan, K.M. 2007, 'Determinants of Performance in Retail Banking in India – Assessing Customer Satisfaction and Relationship Marketing – Performance Link', Indian Institute of Management, IIM Ahmadabad,2007

    2007

    Academic communications

  • Griffiths, P (2007) "The Urbaser - Kiasa Case on Corporate Social Resonsibility (CSR): From CSR Talk to CSR Action", British Academy of Management Conference 2007 (BAM2007), Warwick, UK, September 11-13.

    2007

    Academic communications

  • Castellano, S & Ivanova, O 2007, 'The Double Edge of Traditions: Application to French Wine Appellations', First Annual Meeting of American Association of Wine Economists, Trier, Germany, May 23-26.

    2007

    Academic communications

  • Pralong, J 2007, « Appréciation professionnelle et projet de mobilité interne : la causalité du probable », Congrès International Accompagnement Professionnel et Counseling d’Adultes, Rouen, France.

    2007

    Academic communications

  • Bhattacharyya, S & Jham, V 2007, 'Relationship Marketing through employee satisfaction”, A case study on Indian private banking sector, National case study development', Seminar held by All India Management Association, New Delhi, India.

    2007

    Academic communications

  • Griffiths, P (2007) "The Application Of Market Power Theory As A Value Driver For Information Technology Investment Decisions in Banking", Conference on Strategic Management in Latin America, Santiago, Chile, January 4-5.

    2007

    Academic communications

  • Castellano, S & Ivanova, O 2007, 'The Double Edge of Traditions: Application to French Wine Appellations', First Annual Meeting of American Association of Wine Economists, Trier, Germany, May 23-26.

    2007

    Academic communications

  • Pralong, J 2007, « Appréciation professionnelle et projet de mobilité interne : la causalité du probable », Congrès International Accompagnement Professionnel et Counseling d’Adultes, Rouen, France.

    2007

    Academic communications

  • Griffiths, P (2007) "From CIO to CKO: A Quantum Leap in Leadership Skills", 14th European Conference on Information Management and Evaluation (ECITE07), Montpellier, France, September 17-18.  

    2007

    Academic communications

  • Jham, V 2007, 'Customer Centric Approach in the Banking industry, A conceptual model of relationship building', International Conference in Services Marketing, India.

    2007

    Academic communications